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Pricing starts at per month for one number with three extensions, and goes up to for five numbers with unlimited extensions.
But consider other features, like applications that will allow portability from business to cell phone, features that will translate voicemail to text or email, call recording, fax services, and even features that will work with Google documents, Salesforce, or your office software.
This is a tough category because all telephone service companies have complaints on public forums.
Remember that people who comment on these forums are more likely to be unhappy with the service, while happy people don't frequently take to publicly announcing their happiness with a product.
Grasshopper's features also can help make a small business look larger.
For example, everyone in your office can have an extension.
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If you want to create a more professional appearance for inbound calling, Grasshopper provides customizable main greetings, routing for extensions, a name directory, music on hold, and a voice studio (for a small upcharge) if you don't like your own voice and you'd like a voice actor to tell your customers to press 13 for new sales.